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Becker Logistics places 1,596 on Inc. 5000

Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Inc. 5000 logo Becker Logistics logo

Becker Logistics Ranks No. 1,596 on the 2019 Inc. 5000 With Three-Year Revenue Growth of 257 Percent


Glendale Heights, IL, August 14, 2019Inc. magazine today revealed that Becker Logistics, LLC is No. 1,596 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

Becker logistics was started 22 years ago by Jim Becker at his kitchen table; party of one. In the last 5 years the company has seen exceptional growth of over 1,000 percent. None better that the last 3 years however at 257% - the magic number that landed Becker on Inc. 5000’s list (spot 1,596). The exceptional growth has spurred the company to double its locations by opening 6 offices in 2019, bringing the total to 11, including an international location in Toronto Ontario, Canada.

Here is what Jim had to say about being named, “It has been amazing to lead such a great team with our 11 offices throughout North America. In 2014 we were ranked #4,600 and now we are #1,596; to see the advancement and success we have taken is only possible through hard work, belief and customer satisfaction based on a foundation of values over the years. I would like to congratulate our top competitors who also made the list and wish them the best on their journey. I am looking forward to our endeavors as we set our eyes to reach $1 billion in gross revenue sales in the next ten years.” Jim is also setting his sights on telling his story and journey into the man, father and leader he is today in the book, You Are a Genius. It is scheduled for release in October 2019.

Becker Logistics is committed to connecting companies large and small with a network of dependable carriers who will deliver freight on time and in the right condition regardless of its growth pace. It wasn’t through anything but hard work and great employees that brought Becker to this place. At Becker Logistics they simply stand for the best: the best service, the best prices, the best carriers and the best employees. This award proves they are holding true to their word, values, culture and promises.

Becker Logistics is in great company as part of this honor. Not only have the companies on the 2019 Inc. 5000 (the complete list can be found at www.inc.com/inc5000) been very competitive within their markets, but the list as a whole shows staggering growth compared with prior lists. The Inc. 5000’s aggregate revenue was $237.7 billion in 2018, accounting for 1,216,308 jobs over the past three years.

“The companies on this year’s Inc. 5000 have followed so many different paths to success,” says Inc. editor in chief James Ledbetter. “There’s no single course you can follow or investment you can take that will guarantee this kind of spectacular growth. But what they have in common is persistence and seizing opportunities.”

Becker logistics will continue to service their current and new customers with integrity and exceptional customer service. It is operating at a gross run rate of $100,000,000 and will take its combined knowledge, experience and drive to grow its business, expand its physical footprint across the US and Canada, hire an anticipated 90 employees in 2019 and create transformational success.


Becker Logistics operates is headquarters out of Glendale Heights, IL and has 10 additional locations in: Crystal Lake, IL, Chicago, IL, St. Louis, MO, Duluth, GA, Cincinnati, OH, Dallas, TX, Milwaukee, WI, Denver, CO, Toronto, ON Canada and Scottsdale, AZ.

For more about Becker Logistics visit us at: BeckerLogistics.com/Inc_5000
CONTACT: Marketing Department, marketing@beckerlogistics.com, 630.529.0700 x 4411



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Accountability vs. Responsibility

Written by Allie R.
Marketing

We have all heard the words accountability and responsibility time and time again in our everyday lives, but have you ever thought about what they actually mean? Beyond what they mean, have you ever thought about what they look like put into action? Responsibility is something that can be shared with others whether they be coworkers, family members, or a significant other, but only you can be accountable for you. When you realize that you have the power to change the trajectory of your day or even life through being accountable, that’s when true change happens. As human beings, we know that life does not always go as planned and situations arise, but what counts is how we react to those situations. So, step up to the plate. Show up for this thing called life. Start or continue being a team player by taking on responsibility and be accountable to yourself and those around you. It can make a world of difference both professionally and personally.

So now to answer the question you may be wondering as to what being responsible could look like in your own life. Partners in Leadership defines responsibility as, “...answerable or accountable, as for something within one’s power, control, or management.” Responsibility is geared towards tasks and making sure those are taken care of. While our responsibilities can often be overwhelming, take it one thing at a time. One of the greatest things you can do for yourself is something as easy as making a list of what you are responsible for and what needs to get done. Start with the biggest priority first and work your way from there. You may be surprised as to how much can get done when you not only take responsibility for your tasks, but for how you spend your time as well.

Now that you know what responsibility could look like in your life, let’s talk about accountability. Partners in Leadership defines accountability as, “...subject to the obligation to report, explain, or justify something.” Be accountable for the results that you help create. A helpful tip for being accountable- when something goes wrong, don’t take the easy way out by blaming others. Instead, find something you can do to help solve the issue at hand.

We hope this helps you in both your professional and personal life as being accountable and responsible are two pillars to any successful person. We encourage you to continue to challenge your own ideas and continue to become the best version of yourself. We’ll leave you with a quote to think about today and into your future endeavors- “Every person must stand up and be accountable, but be responsible for their actions” -Martin Luther King Jr.


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Photo Album - Sox Game

Last week, our Interns from our Glendale Heights, Chicago and Crystal Lake offices celebrated the end of the summer and our interns time at Becker Logistics with a White Sox game! Thank you to all who came; we couldn't have asked for a better way to end the summer!


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A New Chapter for Becker Logistics: Denver, CO

Written by Bella I.
Marketing

Today marks the official opening of Becker Logistics’ newest office, located in Denver, CO! After opening offices around the Midwest, and even expanding into Canada through our Toronto office, the only place left for us to go is west. The incredibly fast growth of Denver as a major metropolitan city has increased the presence of many logistics and 3PL companies in the west. The population boom in Colorado, coupled with the fast-paced growth of Becker Logistics made Denver the perfect location for our expansion into the West.

We have a hunger to succeed, and to go above and beyond at everything we do and opening an office in Denver allows for us to seek talented individuals in a new area and the different time zone allows us to have a more holistic perspective and understanding of our customers, carriers and the industry as a whole.

One of the primary proponents in the construction of our new office was Lori McClimans. Lori is Becker Logistics’ new HR Director. She has lived in Colorado since 1986, and has over 24 years of experience in Logistics, particularly working with 3PLs. Lori genuinely loves the transportation industry because she feels her work is purposeful when she is able to physically see the result of the work she does in the form of food, produce and commodities in the stores.

She is undeniably proud of the work she does, the relationships she has made, and all that is to come now that she is part of the Becker team! First introduced to Jim, she says she has always admired his work ethic, his drive and his dedication to his business. With the incredible growth Becker Logistics has seen in the past few years, Lori and Jim knew that the opening of an office in Denver and the addition of Lori to the Becker team was pertinent to continuing the current growth rate and revenue potential.

We look forward to seeing all that Lori will accomplish and all the possibilities that will arise from our new Denver office; we are excited to begin this new chapter and to begin to expand into the west. We cannot wait to see what the future has in store for Becker Logistics!

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Young Supply Chain Professionals: Casie McClearen

Written by Bella I.
Marketing

Join us in congratulating Casie McClearen, one of our Account Managers in our St. Louis, Missouri office on being chosen as the Director of Development on the board of the Young Supply Chain Professionals of St. Louis! Young Supply Chain Professionals, or YSCP is an organization sponsored by the Transportation Club of St. Louis. The goal of the organization is to connect individuals with similar interests within similar industries, provide networking opportunities, and giving back to the surrounding community. The organization has both professional and philanthropic goals, with events ranging from outings to large fundraisers benefitting local charities.

The Board of the YSCP St. Louis has 6 members, and Casie is the new Director of Development, as of July 17, 2019. The board is re-elected every year, and Casie’s determination, commitment to the logistics industry and past experiences gave her all the tools necessary to earn the position. Her responsibilities in the position include handling many of the philanthropic events such as contacting charities, organizing events, determining event locations, etc. The YSCP rotates 3-4 charities every month, and to Casie, being able to help these organizations and see the impact of her work on the communities around her is the best part of the YSCP, and her role throughout the processes allow her to truly see the difference she is making.

Young Supply Chain Professionals is entirely free, and its members are comprised of past board members, individuals that work in logistics/related fields and anyone interested in supply chain. While the networking opportunities are unmatched, Casie is thankful to have met amazing people and have made genuine friendships through her involvement with the YSCP.

Thank you Casie for all that you do for Becker Logistics and congratulations on this accomplishment! We cannot wait to see what you’ll do in your position! To read more about the YSCP, visit their website: http://www.yscp-stl.com/

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Transparency in Business

Written by Bella I.
Marketing

There are few feelings worse than the frustration associated with knowing that someone isn’t telling you something. Within the logistics industry, and particularly for third party logistics companies, acting as the in-between requires a great deal of transparency to promote consistent communication and to ensure that all information that is necessary is provided.

At Becker Logistics, we strive to ensure that the relationships we have with our customers and carriers is simple and harmonious; this value on long term relationships differentiates us from the competitors and allows us to formulate individualized shipping solutions for each customer. How are we able to do this you might ask? By being transparent, communicating when necessary and adapting to changes that arise.

Transparency gives us the upper hand and gives our customers and carriers security and creates a foundation for trust and integrity. So, how do we employ the concept of transparency with our customer and carrier networks? At Becker Logistics, we care about you and our team can adapt to any changes that may occur and communicate those to you. Furthermore, with new and improving track and trace technology, we can remain up to date with your shipments every step of the way and at any time with the help of our after-hours team dedicated to working throughout the night to help you remain at ease.

Being transparent with the people you work with helps with the maintenance of relationships and a positive, trusting and growing professional bond ensures that both parties be on the same page. Being open and honest allows for growth and independence and ultimately provides new opportunities for growth and profit. Being transparent is essential to curating lasting relationships, in the Logistics industry, as well as any other industry, and here at Becker Logistics we are proud of the relationships we have with our customers and carriers alike.

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Winning a Customer Back

Written by Bella I.
Marketing

Often times, despite our efforts to retain our highly valued customers, some choose to go elsewhere to fulfill their professional needs. A customer is indefinitely important to the value of a business, and particularly within the logistics industry, winning back a customer becomes critical. The primary issue companies face is the lack of understanding behind the customer’s reasoning for leaving. Surely, no business or company is perfect, but it becomes essential to understand WHY a customer is choosing to no longer do business with you. Without appropriate understanding, the proper adjustments cannot be made, which in turn inhibits long term growth potential and opportunity.

The most pivotal argument for why we should put significant efforts into winning back a customer is founded upon the concept of customer retention; retaining a customer, and even winning them back is undoubtedly more cost effective when compared to trying to win a new customer. Taking the time to analyze the lost customer, what needs of theirs are not met, and how you can actively address them will give the customer a newfound appreciation for your business and the work that you do.

Some customers can make a quick turnaround, while other customers will take time. Regardless, accept the blame, and don’t be afraid to ask for help from a manager or person with more authority. A customer is more important than your ego. Be sure to be kind, generous and understanding; provide them with options and understand what it would take from YOU for the customer to return.

After asking what the customer needs, you should explicitly describe the changes you will make, and how these changes will benefit the customer, per their pains with your existing service. Do not resort to begging or pleading; rather be confident in that which you say and speak from the heart. If you truly are sorry the customer did not have a purely positive experience, and you want to mediate the situation, your genuine character will be significantly more appealing than unfulfilled promises.

Remember to be patient. Some customers may take more time than others; some wounds heal slow. Ultimately, if you remain courteous, and they still do not wish to return, be understanding and sincere. You must be respectful of their decision and their choice but keep in touch on occasion and reach out accordingly.

If (and when) the customer does return, avoid a “know it all” attitude, which can merely steer the customer in the opposite direction. Rather, make it easy for them to come back, and try to prevent them from feeling uncomfortable or awkward throughout the whole situation. Finally, when you do win them back, work hard day in and day out to continue winning them back with every phone call, conversation, and business deal.

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The Importance of Customer Service

Written by Bella I.
Marketing

Customers are the backbone to most businesses. However, every single day in every business in America, customers are walking away. Companies spend a lot of time and money securing new customers but not as much effort is spent on retaining them. Keeping a customer needs to be a team effort with a great focus on customer service.

Wikipedia defines customer service as, “... the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest"’ (Wikipedia). Customers want to be listened to and have a deep-rooted desire to be understood and accommodated, making customer service undeniably important. Throughout the interaction, customers gain information on the company’s mission, values, brand, etc. and informative customer service reflects positively on the company in the long run.

Customer service is a major means of retaining existing customers. When considering the cost of customer acquisition, retaining an existing customer through stellar customer service is significantly more cost-effective; particularly in the logistics industry where maintenance of long-term relationships can be critical to ensuring positive profit margins over long periods of time. Additionally, customer service allows for new opportunities for growth in the form of referrals.

 
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So how does a company ensure they have stellar customer service? Patience, empathy, adaptability, and consistency are undeniably important in the execution and maintenance of good customer service. Individuals must be able to make judgement calls on the correct way to respond to situations, rather than sticking to a plan and refusing to stray. At the end of the day, you are serving your customers, and every action is a direct representation of the company which you work for; being personal, available at your customer’s convenience, being engaged in every conversation, and allowing for both positive and negative feedback are just several ways to take steps towards improving your customer service.

Individuals who work in sales and customer service must ultimately be able to maintain positive attitudes, be understanding and adaptive to changes in customer needs and desires in order to minimize costs, ensure profitable margins, and retain existing customers. Good customer service is often times overlooked, but is becoming increasingly important in the logistics industry as an indicator of a company’s professionalism, brand, mission, and identity.


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