Written by Bella I.
There are few feelings worse than the frustration associated with knowing that someone isn’t telling you something. Within the logistics industry, and particularly for third party logistics companies, acting as the in-between requires a great deal of transparency to promote consistent communication and to ensure that all information that is necessary is provided.
At Becker Logistics, we strive to ensure that the relationships we have with our customers and carriers is simple and harmonious; this value on long term relationships differentiates us from the competitors and allows us to formulate individualized shipping solutions for each customer. How are we able to do this you might ask? By being transparent, communicating when necessary and adapting to changes that arise.
Transparency gives us the upper hand and gives our customers and carriers security and creates a foundation for trust and integrity. So, how do we employ the concept of transparency with our customer and carrier networks? At Becker Logistics, we care about you and our team can adapt to any changes that may occur and communicate those to you. Furthermore, with new and improving track and trace technology, we can remain up to date with your shipments every step of the way and at any time with the help of our after-hours team dedicated to working throughout the night to help you remain at ease.
Being transparent with the people you work with helps with the maintenance of relationships and a positive, trusting and growing professional bond ensures that both parties be on the same page. Being open and honest allows for growth and independence and ultimately provides new opportunities for growth and profit. Being transparent is essential to curating lasting relationships, in the Logistics industry, as well as any other industry, and here at Becker Logistics we are proud of the relationships we have with our customers and carriers alike.