Becker Logistics Blog cover photo - The Importance of Customer Service

The Importance of Customer Service

Customers are the backbone of most businesses. However, every single day in every business in America, customers are walking away. Companies spend a lot of time and money securing new customers but not as much effort is spent on retaining them. Keeping a customer needs to be a team effort with a great focus on

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Becker Logisitcs Blog cover photo Starting Your Career in Logistics

Starting Your Career in Logistics

With the transportation industry rapidly growing, careers in logistics are becoming increasingly desirable due to the fast-paced nature of the job coupled with the opportunities for growth within the industry. Today, we sit down with Becker Logistics’ recruiter Jessica Olenick to discuss the qualifications, recommended experiences, and tips for entering the logistics industry. When applying

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Becker Logistics blog cover photo servant leadership

Servant Leadership

In the construction of effective managerial systems, the most critical aspect to be considered is leadership. With varying leadership styles and differing opinions on which style of leadership is most effective, there exist large amounts of controversy among individuals on all management levels. Traditionally, leadership styles are founded on increasing company and organizational growth through

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Becker Logistics Blog cover for high customer concentration

How to Face High Customer Concentration

Within the logistics industry, and particularly for freight brokers or third-party logistics companies, having a high customer concentration can pose major risks to a company’s overall growth rate and revenue. Essentially, customer concentration is a measure of the distribution of revenue within a company’s customer base. While this can yield large amounts of consistent revenue,

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