Saying that customer service in shipping and logistics is important might be an understatement. The logistics industry requires good planning and efficiency. However, a logistics plan cannot be sustained without customer service. You need to keep customers satisfied to stand out and to be chosen to work with again and again. The ideal level of
Read More
Refrigerated shipping and transportation is also widely known as reefer shipping in the supply chain industry. These types of shipping containers are specialized in providing a temperature-controlled way to ship temperature-sensitive items. When you need to transport products that can easily be perishable, refrigerated shipping and transportation is the answer. It’s important to understand how
Read More
Fuel is a huge component of your supply chain costs which, unfortunately, can fluctuate quite wildly. The logistics industry must deal with price fluctuations often because gas prices and supply chain costs go hand in hand. As history has proven, when prices increase rapidly for fuel, companies that handle supply chain management can lead to
Read More
Third-party logistics (3PL) providers are there for shippers and carriers by providing services to better manage operational needs. Keeping that in mind, it is fair for shippers to expect their 3PLs to keep up with cutting-edge technologies and forward-thinking solutions that will help them improve their supply chains. Your logistics partners should think of ways
Read More
Paper is needed by everyone and everywhere, so paper freight transport holds a big duty to fulfill. Logistics itself requires paper for printing shipping labels and invoices. Additionally, cardboard is used to box up millions of shipments every day. The paper and packaging industry encompasses the creation of finished products that protect and promote such
Read More