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Level:
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Summary:

Sales professional responsible for building and maintaining strong long-term relationships with customers. You should be organized and able to analyze your performance metrics daily by keeping your dashboard up-to-date. We will be expected to have excellent negotiation skills and the ability to foster relationships with customers. Ultimately, you should be able to facilitate communication with customers and build relationships to achieve yours and the company’s goals. You will be acting purely has a hunter focused on new customer business and prospects.

Job Responsibilities:

  • Know and apply your daily expectations
  • Know and apply your daily goals
  • Manage your sales pipeline CRM and utilize your Calendar for day-to-day
  • Weekly one on one’s with your manager
  • Build and maintain long-term relationships with customers
  • Investigate customer needs and wants
  • Utilize the Sandler Selling System on each and every interaction (customer/prospect)
  • Prospect, research, and source potential customers
  • Track, measure, and evaluate your sales metrics and trends
  • Suggest innovative ways of increasing customer satisfaction
  • Ensure brand consistency

Training:

  • Attend daily Sales Breakfast Club at 8:00 AM CST
  • Receive 21 hours of continuous education from the Learning and Development department each year
  • Complete 2 modules on 3PL LMS each month
  • 1 HR training monthly
  • 1-on-1 with direct report or CEO

Knowledge, Skills and Abilities:

  • Sales and marketing-knowledge of principles and methods for showing, promoting and selling logistics services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Communication skills-speaking, listening and social perceptiveness as well as the ability to persuade others to change their minds and/or behavior
  • Tolerance for change and ambiguity as the company grows
  • Microsoft Outlook and experience with Internet Explorer and/or Google Chrome
  • Experience with McLeod preferred but not required
  • Ability to sell and influence others and to maintain interpersonal relationships both internally as well as with customers

Leadership Skills

  • Must be able to make good judgments without the benefit of others immediate counsel, and must be an exceptional problem solver
  • Must be able to perform duties autonomously but always seek collaboration when necessary.
  • Create an energized and exciting atmosphere.

Sales Skills

  • Participate with other leadership team members for your “Bids or RFQ’s”
  • Maintain integrity in all aspects
  • Learn pricing
Requirements
  • 2 years of supply chain, transportation, or logistics experience
  • Degree in Supply Chain/Logistics/Sales preferred but not required
  • Proven work experience in sales and customer service
  • Proven work experience as a National Account Manager
  • Selling System memorized and able to use the system on any given situation
  • Accountability and responsibility for your activities and KPI’s
  • Know and exercise your leadership style
  • Hands on experience with CRM software and MS Excel
  • Strong communication skills
  • Excellent organizational and time management skills

 

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